Qatar International Islamic Bank (QIIB) has been chosen as the ‘Strongest Islamic Retail Bank in Qatar’ as part of the ‘Islamic Retail Banking Awards’ (IRBA) 2021.
The award honours QIIB’s leadership role in Islamic retail banking and the quantum leap made by the bank in this area.
QIIB Chief of Business Development and Alternative Channels Omar Abdulaziz Al Meer received the award during the 2021 IRBA award ceremony, which was attended by many representatives of the banking and international business sectors.
The IRBA Awards Committee recognised QIIB’s exceptional performance in 2021 and its commitment to achieving customer satisfaction by providing the highest standards of quality service, despite the ongoing economic uncertainties and challenges, which has only sharpened the bank’s resolve to continue to push ahead.
The committee commended the QIIB’s ongoing efforts to implement digital innovation in various banking services and products, allowing customers to access a variety of convenient solutions without the need to visit a branch.
This has had a positive impact on customer satisfaction during the COVID-19 situation, leading to positive financial performance across the bank’s wide range of activities.
The IRBA Awards Committee recognised QIIB based on demonstrated high levels of profitable growth last year. The Committee estimated that QIIB will continue to achieve strong performance and make steady progress in the Islamic banking sector, given the solid infrastructure and skilled and experienced workforce already in place.
It has also been noted that QIIB succeeded in bringing together all the factors that contribute to the success and viability of Islamic banks around the world.
“We are extremely pleased to see QIIB being recognised as ‘Strongest Islamic Retail Bank in Qatar’ by IRBA,” said QIIB Chief Executive Officer Dr Abdulbasit Ahmad Al Shaibei.
This is a major achievement and demonstrates the commitment of the bank to focus on growth and customer satisfaction, anchored on Qatar’s strong economy and the great opportunities it offers for different business sectors in the country, especially banking.
Shaibei said, “The success and achievements of the bank are the results of the economic prosperity and robust growth opportunities that Qatar offers to the banking sector, leading to robust capital adequacy ratios and high credit ratings of Qatari banks by major global rating agencies.
“The high level of government support has ultimately contributed to boosting confidence among the local and international business sector in the Qatari banking industry, which continued to achieve high performance amid unprecedented challenges.
“QIIB has made remarkable achievements over the past period in both our corporate and retail banking businesses. Furthermore, our customer base has expanded significantly, thanks to our rapid and efficient response to the emerging conditions amid the spread of the coronavirus pandemic by accelerating the shift to digital banking.
“We have turned challenges into opportunities and have achieved further improvement in our operating environment by providing our customers with online access to a range of products and banking services through various digital channels. These practices have helped us achieve higher performance and stronger results, and thus meeting our stakeholders’ expectations.
QIIB’s Chief Executive Officer stated, “The Bank will continue to pursue its strategy and create value by attracting new customers, improving the quality and efficiency of its services, and focusing on product diversification and innovation. These will be achieved by focusing on strategic initiatives that deliver operational excellence and yield the greatest value for our bank in particular, and the Islamic banking sector in general.”
Shaibei thanked the IRBA Awards Committee for recognising QIIB as ‘Strongest Islamic Retail Bank in Qatar’. He also praised QIIB’s employees for their dedicated efforts and commitment to achieve the bank’s strategic plan and interim objectives, which has been reflected in QIIB’s improved performance and outstanding results.